Onboarding guide

Five verification steps — fully compliant, fast in practice.

Pronti follows a standard verification process for every driver — identity, licence, vehicle, right-to-work and payouts. Here's exactly what each step looks at.

01
Identity verification

Confirm who you are

Pronti starts by verifying your identity — your legal details on the application must match your official ID, and your live face photo must match the photo on your licence.

WHAT YOU'LL UPLOAD

  • Government-issued photo ID

  • Live selfie (face scan inside the app)

WHAT WE CHECK

  • You're 18 or over

  • Name & DOB on the app match your ID exactly

  • Selfie face matches the photo on your licence

Identity verification — Pronti Driver app screen
02
Driver's licence check

Eligible driver's licence

You need a full, unrestricted Australian driver's licence. Learner and Provisional (P-plate) licences can't be accepted yet. Glasses (Condition S) are fine.

WHAT YOU'LL UPLOAD

  • Front of your driver's licence

  • Back of your driver's licence

WHAT WE CHECK

  • Full, unrestricted Australian licence

  • No Learner (L) or Provisional (P-plate) licences

  • Condition S (glasses) — OK · Condition Q — extra check in Step 4

Driver's licence check — Pronti Driver app screen
03
Vehicle & insurance

Your vehicle and insurance

We cross-check the brand, model, colour and category you submit against the registered plate, and confirm you have active vehicle insurance.

WHAT YOU'LL UPLOAD

  • Vehicle registration (rego paper)

  • Active vehicle insurance certificate

  • 4 photos of your vehicle (front, back, both sides)

WHAT WE CHECK

  • Brand, model, colour & plate match your rego

  • Insurance is current — not expired

Vehicle & insurance — Pronti Driver app screen
04
Right to work & background

Background & legal compliance

Pronti runs the background and right-to-work checks required for contractor work in Australia. Most documents are uploaded once and re-used across renewals.

WHAT YOU'LL UPLOAD

  • Police clearance certificate (issued within last 12 months)

  • Right to work (citizenship doc or visa)

  • Active ABN number

WHAT WE CHECK

  • Police check is clear & recently issued

  • Australian citizens — Birth Certificate or Citizenship doc

  • ABN is active & valid for contractor work

Right to work & background — Pronti Driver app screen
05
Financial setup & activation

Stripe payouts & go live

Once every other step is verified, you connect a bank account through Stripe. Stripe runs its own verification, and only after that does Pronti activate your driver profile.

WHAT YOU'LL UPLOAD

  • Bank account details (via Stripe)

  • ID verification inside Stripe (if asked)

WHAT WE CHECK

  • Stripe successfully verifies your account

  • Bank account is in your name

  • All previous steps are complete — final activation

Financial setup & activation — Pronti Driver app screen
Ready when you are

Start the application — earnfrom your first delivery.

Most drivers are approved within 24 hours. You're never locked in — try a few shifts and decide if Pronti fits.

Read driver FAQ