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Find quick answers to common questions about using Pronti, our pricing, and becoming a driver.
For retailers
For users
For drivers
How to sign-up as a Pronti Driver?
Do I need an ABN to start driving with Pronti?
Do I need police check to start with Pronti?
Do I need to do right to work verification to start with Pronti?
Do I need to do identity verification to start with Pronti?
What documents and details needed to start with Pronti?
How long does the account verification and activation process take?
Can I use documents I already have (e.g., police check, right to work) or do I need to redo them?
Is there any joining fee?
What kind of vehicle can I use (bike, car, van, ute, truck)?
Does my vehicle need special insurance or permits?
Is there any specific timing to work?
How much can I earn per week/month?
How do payments work — is it daily, weekly, or instant?
Do I need to pay for fuel, tolls, or parking, or is that covered?
Are there any hidden charges or deductions?
How are deliveries assigned? Can I choose which orders to accept?
What types of products will I be delivering (groceries, hardware, food, etc.)?
Is there a minimum or maximum delivery distance?
Do I get penalized if I reject or cancel an order?
Do I need to carry heavy or bulky items?
Can I work whenever I want, or do I need to commit to fixed hours?
Can I take breaks or holidays easily?
Do I need to notify Pronti if I’m unavailable for a while?
What happens if my police check shows ‘Criminal History’?
I’m on a working visa with full work rights — can I still join Pronti, or is citizenship required?